Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to MyWagWell! The terms "we", "us" and "our" refer to MyWagWell. MyWagWell operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). MyWagWell is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information.

You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to provide accurate representations of our products and services. However, colors or product appearance may vary depending on your device, screen settings and other factors.

We do not warrant that the appearance or quality of any products or services purchased by you will exactly match how they appear on your screen.

All product descriptions, pricing and availability are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities offered to any person, geographic region or jurisdiction.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. MyWagWell reserves the right to accept or decline an order for any lawful reason.

Your order is not accepted until MyWagWell confirms acceptance and payment has been received and processed.

Please review your order carefully before submitting it. We may be unable to accommodate cancellation or modification requests after an order has entered processing.

If we decline, change or cancel an order, we will attempt to notify you using the contact information provided with the order.

Purchases are subject to our Return and Refund Policy.

You represent and warrant that purchases are for your own personal or household use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged will be the price displayed at the time the order is placed and reflected in your order confirmation.

Unless otherwise expressly stated, posted prices may not include applicable taxes, shipping, handling, customs or import charges.

Prices on MyWagWell may differ from prices offered by third-party retailers or sellers.

We may offer promotions from time to time. Promotions may be subject to separate terms and conditions.

You agree to provide current, complete and accurate purchase, payment and account information for purchases made through MyWagWell.

You represent that you are authorized to use any payment method submitted and agree to pay all applicable charges associated with your order.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times displayed or communicated by MyWagWell are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather, holidays or events outside our reasonable control.

Orders containing multiple products may be shipped separately and may arrive at different times.

Additional information about processing, tracking and estimated delivery times can be found in our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including trademarks, branding, text, graphics, images, videos, designs, logos and other content owned by MyWagWell or its licensors, may be protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only.

Except as permitted by law or with prior written authorization, you may not reproduce, distribute, modify, publicly display, republish or commercially exploit materials owned by MyWagWell.

Shopify's name, logo, product names and related trademarks belong to Shopify or its applicable licensors. Other names, logos and trademarks appearing through the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services.

We may not monitor or control these third-party tools. Access may be provided "as is" and "as available."

Your use of optional third-party tools is at your own risk and discretion. You should review and understand the applicable third party's terms before using its services.

New tools, resources or features offered through MyWagWell may also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links or functionality provided by third parties.

We are not responsible for examining or evaluating the content, accuracy, products, policies or practices of third-party websites.

If you access third-party websites, you do so at your own discretion and should review their applicable policies and terms.

Questions or concerns regarding third-party products or services should be directed to the applicable third party when appropriate.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

MyWagWell is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with MyWagWell.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and MyWagWell, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from claims, damages and liabilities arising from or related to your purchases and transactions with MyWagWell, to the extent permitted by applicable law.

SECTION 10 - PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process certain personal information relating to your access and use of the Services in order to provide and improve Shopify's services.

Information submitted through the Services may be transmitted to Shopify and other service providers as necessary to operate MyWagWell.

Please review our Privacy Policy for additional information regarding how personal information is collected, used and disclosed.

SECTION 11 - FEEDBACK

If you submit reviews, ideas, suggestions, feedback or other content to MyWagWell ("Feedback"), you grant us permission to use that Feedback as permitted by applicable law, including for operating, improving and promoting the Services.

You represent that you have the necessary rights to submit your Feedback and that it does not violate the rights of others.

You are responsible for the accuracy and legality of Feedback you submit.

We may remove Feedback that we reasonably determine violates these Terms, applicable law or the rights of another party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability.

We reserve the right to correct errors, update information or cancel orders when information is materially inaccurate, subject to applicable law.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to violate applicable laws or regulations, infringe intellectual property rights, harass or harm others, transmit malicious software, submit intentionally false information, impersonate another person, collect personal information unlawfully, send spam or interfere with the security or operation of the Services.

We reserve the right to suspend or terminate access when we reasonably determine that these Terms have been violated.

SECTION 14 - AGENTS AND AUTOMATED ACCESS

Automated tools, software agents or similar technologies accessing the Services must comply with applicable technical restrictions, security measures and instructions provided by MyWagWell or Shopify.

Automated systems must not attempt to bypass CAPTCHAs, security measures, access controls or other restrictions designed to protect the Services.

SECTION 15 - TERMINATION

We may terminate or restrict access to the Services as permitted by applicable law if these Terms are violated or where necessary to protect MyWagWell, our customers or our service providers.

Obligations and liabilities incurred before termination may continue after termination where applicable.

SECTION 16 - DISCLAIMER OF WARRANTIES

The Services and information provided through them are made available for general informational and commercial purposes.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OR CONDITIONS EXCEPT THOSE THAT CANNOT LAWFULLY BE EXCLUDED.

Nothing in these Terms excludes warranties, guarantees or consumer rights that cannot legally be excluded or limited.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MYWAGWELL AND ITS SERVICE PROVIDERS, CONTRACTORS, AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OR EXCLUSIONS OF LIABILITY, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless MyWagWell and its applicable affiliates, partners, employees, contractors and service providers from third-party claims arising from your material breach of these Terms, violation of applicable law or infringement of another party's rights.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law and the remaining provisions will remain in effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Failure to enforce a provision of these Terms does not constitute a waiver of that provision.

These Terms and the policies referenced by them constitute the agreement governing your use of the Services, subject to rights that cannot be waived under applicable law.

SECTION 21 - ASSIGNMENT

You may not assign your rights or obligations under these Terms without our prior written consent where such restriction is permitted by law.

We may assign or transfer our rights and obligations as permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms and any separate agreements relating to the Services will be governed by the laws applicable to the jurisdiction in which MyWagWell is legally established, subject to any mandatory consumer-protection laws that apply to you.

SECTION 23 - HEADINGS

Headings are provided for convenience and do not limit or otherwise affect the interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the current version of these Terms of Service on this page.

We may update these Terms from time to time by posting a revised version on our website. Material changes will be handled in accordance with applicable law.

Your continued use of the Services after an updated version becomes effective constitutes acceptance where permitted by law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

MyWagWell
Email: Happydoggo@mywagwell.com